"I could not believe the customer service that you all provided me on a $13 order. I felt like I was spending thousands of dollars with you guys. You were so nice, courteous and professional. I deal with vendors large and small from around the nation and your customer service REALLY stood out to me. You were so detail oriented, making sure you had the ship to address down correctly and even asking me if I would like the invoice to reflect the last 4 digits of my credit card. Ive never been asked that.
I could only wish that all companies encouraged their customer service reps to be as thorough and nice as you were. I also wish you carried the products that I purchase most. Haha
You may not always get told but good customer service is definitely noticed and appreciated."
"Just got off the phone with Kirsten, who is the best PR you all could ever
Not only did she help me solve my problem, but she brainstormed with me
regarding alternatives and possibilities for my project.
I work as a volunteer for the sheriff's department Mounted Search and
Rescue, and our group will benefit from Kirsten's great help. Thank you!"
"Great! Thanks again for all your help on this order. You've really gone above and beyond my expectations!"
"Wow, you guys are good. Excellent customer service especially on how you both coordinated this for me.
Thank you! I was banging my head against my desk looking for a quality, reasonable product like this.
All the best!"
"I appreciate the fast delivery. I will look at your site first next time."
Striping The Town
"Thank you for your prompt & courteous service!
Nice to know I'm supporting a WA business - I have friends in Seattle. And local to you, my company produces Sake Fest PDX each year in downtown Portland."
"Thanks for the prompt service! Really appreciate it. Thanks for the great
communication as well."
M.N. Fremont, CA
"We have received the shipment a few hours ago, and it was delivered in
perfect condition. If we do decide to order more safety cones or any other
products your company offers, we will make sure to look no further and
contact you. Thank you again for the top notch service you provided us
during this process."
"Great customer service, I love it."
"Thanks, you folks are really easy to work with! This day and time customer service is a forgotten value."
"Thank you for the prompt reply and great service."
Bethel Park, PA
"We appreciate the prompt processing of this order and will definitely keep you in mind for future purchases."
"Thank you for your prompt service."
"Talk about a lightning fast response. Thank you so much."
Shipping and Return Policy
Our products typically ship UPS ground or Fedex ground. If product or product packaging arrives damaged, please inspect product and only sign for product which is undamaged. If product arrives damaged, please note damage on receiving document and contact us. Please be sure to report any shortage claims within 10 days of receiving product.
If you need to return a product, please contact us within 10 days of receiving product. Call us at 360-989-0960 or email sales for a return merchandise authorization number (RMA#) and return address. The RMA# allows us to process a credit back to your credit card when the product is received back. Buyer is responsible for return freight on items unless product is defective. Items must be returned in new condition, in saleable form and in original packaging with all items included. Products that have been used are not returnable. Please provide us with a shipping tracking number once product is shipped back to us. This will enable us to process your credit faster. Returns are subject to a 25% restocking fee. Returned product must be returned to us within 10 business days of RMA issue date.